Gift Card Information

Gift cards can only be used at Hot n Juicy Crawfish restaurants.  The amount contained on thegift card may be applied towards any purchases at Hot N Juicy Crawfish.  Treat the gift card as cash.

EXPIRATION: Gift cards expire 5 years from the date of purchase. All unclaimed gift cards after 5 years will not be redeemable. Exception: FL and CA (following applicable state laws).
FEES: Gift cards are subject to a $1 fee per month following applicable state laws. Fees will be deducted from the total balance of the gift card. 
LOST/STOLEN: Not eligible for refund or reissues.
REFUNDS/RETURNS: Non-refundable and non-returnable.
REMAINING BALANCE: Not exchangeable for cash, with the exception of certain applicable state laws.
BALANCE INQUIRIES: Balance inquiries can be made in store or by visiting our Online Ordering page.

Inquiries via Online Ordering

  1. Visit online ordering page HERE
  2. Select location to order from.
  3. When checking out, select “Gift card” aspayment method.
  4. Enter card number located on back of giftcard.
  5. Card balance will appear in drop down boxnext to card number.

 

Where applicable by statelaw. For further information visit:

https://www.ncsl.org/financial-services/gift-cards-and-gift-certificates-statutes-and-legislation

 

For assistance with giftcards older than 5 years, contact: CustomerService@hotnjuicycrawfish.com